Neutrogena's Skin ID Acne Skin Care Review: Did It Work?

neutrogena, skin id, skinid, acne treatment, neutrogena acne, review, user

Recently I had a pretty large acne flare (in response to a product tested), which truthfully was not only surprising but incredibly embarrassing. I hadn't experienced anything like this since high school!

The next day I posted about Neutrogena's New Skin ID, a new personalized acne regimen that actually has gone to the extent of performing a randomized, double blind clinical trial (those are the types of studies that makes MDs every where perk up and listen, those are our favorite types of trials) and found that not only do these products work, but they are superior to Proactiv.

The next day, my highly anticipated package from Skin ID arrived, just in time to fix my skin! I was very excited to review Skin ID, I had big expectations for the acne to disappear!

So, did it work?

Yes, it did. It was a "hormonally challenged" week actually, the week that I typically will flare up with one or two blemishes anyways. I was also on overnight call at the hospital twice, which means that I am very likely to not even brush my teeth both morning and night (I'm up running around taking care of patients), let alone go and lie down for an hour of sleep. Which means I probably didn't wash my face (gross, I know, but I'm not leaving the bedside of a sick person to apply my acne stuff).

And on top of all that, I hadn't designed my Skin ID to work with all of these issues. I filled out the questions with my "normal" skin behavior, well before the acne flare of the decade. This was a regimen (pictured above, those are my actual product selections) that was designed for someone with slightly acne prone combination skin, with at most 1 or 2 small comedone blemishes at a time. Instead, I was someone who was an inconsistent user at a difficult time in her cycle who was starting with 4 or 5 cystic blemishes.

Talk about stacking the deck against Skin ID!

So, I used the regimen at home. I had a Cream Cleanser (14) that I used AM and PM, Treatment pads (38) and Anti-Acne Treatment Cream (32) that I used only at night (by the end of my use I was using the pads every other night). There was also an included Spot Treatment that I used both AM and PM as well on actual blemishes.

Cream Cleanser
Active Ingredient: Salicylic Acid 2%
This is a very creamy cleanser that actually feels cool and slightly tingly on my skin (loved this!). It's not a "gentle" cleanser that you could use near your eyes (I got near mine once and regretted it), so be careful! It rinses off easily and I had no issues with redness or after wash tightness.

Treatment Pads
Active Ingredient: Salicylic Acid 2%
These are pretty basic pads that reminded me of the Super Duper Strength Stridex pads from when I was a teen (those dried me out like crazy and turned me into a dry scaly mess, so I was a bit afraid of these pads). They are more then big enough to rub over your entire face, neck and even part of your chest if you want, which I loved. One side is a bit more textured than the other, which I really liked for areas like around my nose. I did have a small amount of dryness between my eyebrows with SkinID at first, but I switched to using these pads every other night and the problem went away, so I'm attributing the dryness to these pads. Just titrate use frequency according to your needs and your skin's tolerance levels like I did and you'll be fine!

Anti-Acne Treatment
Active Ingredient: Benzoyl Peroxide 2.5%
The last treatment I used was the Anti-Acne Treatment. This is a creamy lotion that sinks right into my skin, though it does feel slightly tight and I had some problems applying makeup over it (hence, I used it at night). It is not hydrating, so I usually let it sink in and then went and applied my "normal" in between nightly anti-aging moisturizer of choice.

Be warned that Benzoyl Peroxide is known to bleach fabrics, so make sure that it has totally sunk in before crawling in to bed to help minimize bleaching (even this might not prevent all bleaching). This was not a problem for me, but I truly think that the bleaching depends quite a bit not only on the composition of the lotion but also on the fabric itself. For example, I had an Eddie Bauer comforter in med school that was pretty much ruined after a few months of using Proactiv. But after I got a new Calvin Klein duvet cover (the same one as I have now) the Proactiv didn't bleach it at all. So, I had no bleaching issues, but that doesn't mean that you won't have this problem.


The Verdict?
I really loved the SkinID system. It worked great for me, going above and beyond what I had expected it to do. Literally within a week of using this system (and remember, my skin was much worse than usual to start with, I was inconsistent with use and it was a "hormonally challenged" week!), my skin was clear and back to normal. All cystic lesions are gone, I have fewer blackheads and clogged pores, and with titrating the use of each product I also have no dryness or irritation.

I'll be moving on to other skin care products (I have a huge pile of things to test out and review on 15 Minute Beauty Fanatic!), but I will be keeping this system in my bathroom. Usually products that I've tested either get tossed if they are almost gone or given away to friends and family. These products will be my back up "go to" products for future testing disasters!

Skin ID

42 comments

  1. Glad it worked! This sounds far more promising than I ever expected.

    However, have you experienced the 'post-ProActive' effect yet? A lot of my friends complained of blemishes returning almost instantly after they stopped using ProActive.

    I'm hopeful for this though, my skin has been oddly gross recently.

    ReplyDelete
  2. Wow! This stuff sounds awesome. There's nothing like finding a product that actually works on your acne, instead of drying out your skin or causing irritation. Yay! Great review.

    ReplyDelete
  3. But since it was such an abnormal week and your skin is usually much better, is it not possible that your acne cleared up in a week or two just because your hormonally challenged week was over AND you stopped using the product that irritated you? Maybe the treatment was just OK and didn't harm your skin but it wasn't really the source of the clear up? I get horrible acne sometimes but it will clear up in a week by itself, especially if I stop using whatever is causing the irritation and/or "that" week has passed.

    ReplyDelete
  4. I am going to try our Skin ID and post updates about my progress in my blog, skinidchallange.com. You can check out how well its working for me so it will be easier for your to decide whether or not to buy Skin ID. We also have coupons for Skin ID!

    ReplyDelete
  5. I just stopped using proactiv and my skin did break out like barish said. I received my skin id in the mail today and I hope it works! I'll let you all know. I am optomistic about it after reading about your success.

    ReplyDelete
  6. Skin id seems to be working pretty well for me. My skin was horrible when I started using it, because I had stopped using proactiv about 2 weeks before. I was pleasantly surprised by the nice smell of the cleanser and they hydrator, they smeeled like cucumber melon. This is the first time I have come across an acne treatment that didn't make me want to hold my nose. My skin isn't completely clear yet but it is definitly improving. I would give skin id a try if you need something new for your skin.

    ReplyDelete
  7. My skin was fairly bad with occasional breakouts before i started using skin id. Now i've never broken out this much in this many places! It's not for me and i can't get the pimples to go away. A waste of money.. i want my old skin back!

    ReplyDelete
  8. At 39, it is pretty embarrassing having the amount of cystic breakouts that I did. Tried Proactive, but after time it just stopped working on my skin. Figured at this point Skinid was worth a shot. I love the fact the the cleanser is a mask too and also had to skip a day on the pads due to drying. The only stuff I have found that works on my face and fast. In reply to Ali, I attempted another product that mentioned "I may experience more breakouts while the stuff is working", but like you I couldn't deal with the additional breakouts and stopped using that product. It may have been a hormonal issue while it was trying to work. Not sure if that helps you...

    ReplyDelete
  9. I used the product for 3 weeks, and my face was worse then when I started. Upon calling them for a refund, the customer service person told me it has to get worse before it gets better, and that she will cancel my order, submit a refund and ship me out new products so I can try it out longer before canceling completely. Although I'm not optimistic about the results I will get since I've never broken out this bad in my life...it was nice of the company to do what it did to give me longer to make a decision. That speaks volumes.

    ReplyDelete
  10. I've been using this product for a little over 2 months now. And honestly, my skin is as smooth and soft as a baby's bottom. My acne and blemishes are gone. I even forgot I had bad skin and started using the product like once a day and skin is still clear. I use the cream once a day and the pad at night and my face is still clear. To me there is no price on beauty so I will continue to order this product.

    PS:When you take you skin ID test, don't baby your choices, be slightly harsh. It worked for me..

    ReplyDelete
  11. oh wow, to whoever is anonymous. lol. It's amazing how you used skin ID and at first it made your skin worse, but surprisingly you got an extra chance to continue using it and now your skin is clear. I hope this will work for me because I'm going to order some tonight. I too was a ProActive user, but I quit around august and yes, I did have that flourish of acne from the after effects. I've tried everything from products on infomericals and over the counter products to organic home remedies. So I thought what the heck, might as well try SkinID. Wish me luck!

    ReplyDelete
  12. I WOULDNT recommend skin ID to anyone with only slightly bad acne. My acne went from slightly bad to impossible to get rid of. I've been using Skin ID since september and I havent seen it get any better over time. I broke out really bad on the sides of my face and my jaw line. I've never had one pimple on my jaw line, but when I started using Skin ID I got a whole mess of them. I also got a ton of small pimples on my forehead, giving a nice bumpy appearance to my skin. I wish I had never started using Skin ID.

    ReplyDelete
  13. Hello! I loved the blog and I am anxiously awaiting for skin id to come in the mail! I've used almost every single product out there and as of now I am still using proactiv which works on and off. I'm in dire need of something that will clear my face especially when I break the most during my periods. Proactiv only seems to work after my body is done being hormonally challenged. I hope skin id works!!

    ReplyDelete
  14. I'm 26 yrs old and I started to break out again! When I was 20 yrs old I use to have acne. I tried all the product out there in the market. Not even proactive worked. All the products I tried dried and irritated my skin to the point that I was breaking out even worst. I was so tire of the acne that finally I went to a dermatologist. The dermatologist prescribed me some products to see how my skin reacted. He saw no progress so then finally he prescribed ACUTANE. Accutane is expensive if you don’t have insurance but it's worth it. I was taking the pill for 6 months. I got rid of my acne the first month. I started loosing weight and looking great! After finishing the 6 month prescription I was happy for 1 year. Then it came back, so I went for another 6 month prescription. After the second try my acne didn't come back until now. I'm married and planning to have kids ASAP. If you are a female and take Accutane you can not get pregnant, otherwise your baby will come out with problems. I'm thinking that if you are a male on accutane than you can not get a woman pregnant. It has other side affects like depression, suicidal thoughts, hair loss (my hair never got greasy with Accutane. I would wash my hair once a week.) Etc. To be honest I didn’t get all those sides affect. I think the only two side affect I got was weight loss and loss of vision when the lights were turn off in the nights before going to sleep. So I’m dying to get back on Accutane but like I said I’m trying to have kids ASAP. So that's why I’m in this blog because in the mean time I need an alternative. I don't know if I’ll try SkinID, from what I read it sounds that it works for some. I'm scared of irritating my skin.

    ReplyDelete
  15. I've been using skin id for about 4 months. At the beginning it seemed to be working, but later I got the worst acne I've ever had. Painful! Skin id doesn't work

    ReplyDelete
  16. I used Skin ID about two months ago. It worked for awhile, but my acne got slightly worse and my acne because a bit painful (weird, huh). I then decided to try using the neutrogena acne system (the one that comes in a box at the drug store) and it worked decently...although not too great. I then used Thermax (or something like that) and that stuff was horrible...I broke out in two days. I then used the oil-free acne stress control power foam wash, toner, exfolient, and rapid clear 2-in-1 fight and fade gel. I am not over exaggerating when I say that this is honestly the best that my face has looked in a long long time (and I have even used proactive). I am throughly amazed with this stuff so far, so we will see how long I stay this way.

    ReplyDelete
  17. Yeah this worked well at first but then it totally dried out my skin and made it worse than before. also they auto ship you more stuff so you can handing out $40. I dont recommend.

    ReplyDelete
  18. I am a bit skeptical to try this, but might give it a whirl in the future. Thanks for posting!

    ReplyDelete
  19. This stuff is awful. I went from having a few blemishes to a face full. Why they recommend a cream cleanser to a person with oily skin is beyond me. I gave this stuff a shot, but it was by far the worst skin care regimen I've ever tried. The regular Neutrogena products available at the drug store work far better. Good thing I was able to get my money back.

    ReplyDelete
  20. I've been using it for 3 days and I have small pimples all over my face! And they hurt and itch!

    ReplyDelete
  21. Well, I don't about the others, but my friends worked for them and they recommended it for me. So I got one for myself.

    About the complaining customers ofcourse your acne will get worse! its called "PURGING" it has to get worst to remove the infections in your skin same as ProActiv.

    ReplyDelete
  22. I am 37 and started having "pms" break outs like a teenager and have tried a lot of otc treatments and decided to give this a try since it had a guarantee and it certainly works, one month now and wow is it great. Very pleased!

    ReplyDelete
  23. This stuff did not work for me! It actually made my skin itchy! To top it off I was unaware of the 60 day shipment so I checked my bill two months later and saw that I was sent two packages and never received them! They are a horrible company to work with! Even though I moved there was still nothing they could do but charge me over $100 for this product I was not even going to use AND did not receive! They stated UPS Can leave the box but when I checked with UPS they stated that in my area they could not! So the shipment must have been sent back to them! I would make yourself aware because there is no email confirmation however many days later you are getting the product! So look at your outdated paper statements and try read between the lines on their T&C's because that's how they got me!

    ReplyDelete
  24. I've been using skinID since it came out. I find that it treats my acne well, and it does clear up VERY fast. HOWEVER, it dries out my skin horribly, and gives me horrid chemical burns.

    ReplyDelete
  25. I actually used the EXACT same Skin ID regimin. It was chosen for me even though I have moderate acne, including cysts or nodules. I have been using it for 2 months, and my skin has not improved a bit. I followed the regimin dilligently. The only thing I can say is that it didn't make my acne worse, and the cream cleanser felt better than Proactiv's gritty cleanser.

    ReplyDelete
  26. I'm 14 and like most of these users I only get pimples around my time of the month (it gets pretty bad), other times my face is clear with the exception of mayb one pimple.I've used clineque, proactive, clean and clear, and clearisul (which worked the best, currently using) but I'm not satisfied. I've been iffy about asking for this product but this product seems pretty reliable, and I like the fact that there's the 60-day thing so I'll give it a try and let u know how it works!

    ReplyDelete
  27. I have been using skinID for the past several months. While just recently (this evening in fact) have I been applying it twice a day, once in the morning and once in the evening, it has worked quite well. Today I started using it in the evening too because I have a little acne, but nothing compared to what I would have if I didn't use this product at all. I suspect that within a week or two of me using it in the morning and evening, I will be 100% acne free. That will be the first! =)

    I definitely suggest this product. I have used Proactiv and AcneFree and neither worked for me.

    ReplyDelete
  28. I want to try SkinId out, it sounds really good. I like it because it is only yours, the product doesn't just say for dry skin or for black-heads, its for your Acne-problems. I used ProActive, it is horrible. It burns your face. It can take paint off cars! It actually made my few blemishes turn into a huge mess!

    ReplyDelete
  29. I just bought my SkinID today and I really, really hope it works. I used Proactiv and it only made me break out WAAYY WORSE and I did NOT like it at all. I went from 2 or 3 pimples to like 8 or 9 in a matter of a day using Proactiv. Skin regimens work differently for different types of skin and I hope hope HOPE that this works for me..

    ReplyDelete
  30. I just stopped using Pro-Activ because my face was very dry so long time of patient's taking.

    I get ordered acnefree if i will try to see my face works for a little 7 days ago. Then I heard about SkinID.

    So I can order to get SkinID already. In 7-10 days, I wait for UPS coming soon. im so excited for man lol:D

    ReplyDelete
  31. Lol, your skinID products are the same as mine! I'm about to order it, so I hope it works just as well for me. :)

    ReplyDelete
  32. I have been using personalized skin care for many years now. I actually find it hard to believe that other people aren't on this band wagon. Several years ago I had a Skin Print. They took several images of my skin and were able to find the issues on top of and under the skin. I have been using a line designed specifically for me now and could never go back to just buying skin care products on a shelf.

    ReplyDelete
  33. Jackie,

    The reason a lot of people aren't "on that bandwagon" is because very few people can afford to get fancy pictures taken of their skin, visit a dermatologist, and have their own personally designed line of products. So yeah, you're lucky if you can afford that luxury. Don't assume that people aren't doing it your way just because they're simply ignorant or choosing otherwise.

    In response to the original article, I started using Skin ID and I noticed a lot of tightness and dryness immediately. I have the Foaming cleanser, the moisturizer, and the anti-acne cream. The cleanser is ok, but the combination of products that I have doesn't really work well, because the anti-acne stuff makes my skin very dry and tight, but if you put the moisturizer over it, it rubs away the anti acne cream and defeats the purpose! I don't think this combination was properly thought out, I think they don't put any thought into any of their combinations. They ask questions and automatically generate combined products which sometimes cannot be used together, as in my case.

    I'm not exactly sure how my skin is reacting to using this... I have noticed a lot more very small pimples on my forehead but I don't mind them too much. I really need my cheeks to clear up though, and this product hasn't been helping at all so far. I have to get rid of all the hyper-pigmentation left from old acne too. Sometimes I have clear skin, but the red marks make it look like I have severe acne. :(

    Also, a complaint about the Skin ID company, I called to temporarily suspend my shipments, because I can't currently afford to be billed automatically every month, and the woman on the phone said that I could call any time to re-activate my account. A few weeks later I see that my debit card has been charged $40 and it overdrew me! Skin ID kept sending me products and charged me for them even though I canceled it, and when I called to complain this other woman was very nasty and kept calling me a liar. When I wrote to Skin ID, saying that I was displeased, they wrote back to me, again saying that I was a liar! They are extremely rude, inexperienced at dealing with their customers, and could care less about their customers.

    Lastly, they have a "ask a dermatologist a question" section of their website if you're a member. However, they don't really answer you! They have questions posted from "other people" but they don't even fit under the categories they're supposed to be under! Also, I've noticed that a lot of the answers are repeated for different questions, like the website moderator was just copying and pasting answers for everyone. I have a feeling this company is definitely NOT as good as they're pretending to be, and if this stuff doesn't work, I'm going to be even more angry with them.

    ReplyDelete
  34. i tried skin i.d. and at first i thought my skin was getting better but then i broke out worse than ever! i called the company and they said i have to wait 6 to 8 weeks, i had already had it for about 7 weeks so i went with it for two more weeks, and there was NO improvement, if anything, it made my acne even worse, it really was a waste of time and money

    ReplyDelete
  35. I guess when something sounds too good to be true, it usually is. I figured I could try the product for 60 days like their website said and if it didn't work I could send it back. Unfortunately, that's not the case, and unfortunately it didn't work for me at all. On the main page of their website, it says "Simply try our products for 60 days. If you're not totally satisfied, return your products - even if they're empty - for a complete refund of the purchase price (less shipping and handling). What they don't tell you, unless you go delving into small print, is that they count the 60 days from when you place the order, NOT from when you receive it and actually start "trying" it like they say in the big print on their website. So when I tried to call to return it, they told me that I was charged on April 9 and so would have had to return it on June 9, and according to my tracking number I did not even receive the product until April 20! They would not work with me on the phone even though I talked to the supervisor and insisted they weren't doing anything wrong. Well, I'm letting you know now, don't make the same mistake I did! It doesn't work, it DEFINITELY doesn't moisturize (I had to buy other moisturizer), and there is no 60 days of trying the product and being able to get your money back. They are just trying to trick you into buying their wayy too expensive product every 3 months.

    ReplyDelete
  36. I just ordered my own personal skin id. Mine is 14.40.32. I hope mine works. I'm not consistent with washing my face so I hope that it will still work with my busy schedule. I'll post again to let everyone know how it went.



    Thanks for helping me.

    ReplyDelete
  37. The product didnt work for my daughter... that doesnt mean it's a bad product. The problem I had was getting a hold of customer service to cancel it. I kept trying several times and would get busy signals which a customer service rep there named Kirbi said no one had complained about that but me. She cancelled the subscription and would not give me credit for a shipment I just received even after I offered to ship back.... she basically said I could but it was a waste of my time. She was trying to get me upset so she could hang up on me. She wouldnt let you finish a sentence... very rude! I will never buy a product from that company again. Don't auto pay for any product with this company... you wont be able to reach them to cancel and they will call you a liar... try to get you irate so they can hang up on you and they will not credit you.

    ReplyDelete
  38. Wow!! I guess I won't be ordering this product...

    ReplyDelete
  39. The product didn't work for me either, but as Christine said sometimes these types of products don't work for everyone. On the flip side, a couple of my friends have used Nuetrogena's Skin ID and have had fantastic results.

    ReplyDelete
  40. i bought skin ID! it works AMAZING <3

    ReplyDelete
  41. WOW!!! Now Im a little iffy about this product i don't have that bad of acne just trying to clear up some places here and there but i don't want my skin to dry out and get worse!!! but i guess its a risk I'm going to have to take...

    ReplyDelete
  42. I used SkinId for more than a year and found the product to work on minor breakouts but not large ones. It only worked on acne but didn't do much else for my skin. At least when I was on ProActiv I got compliments on how my skin looked clear and smooth. I only switched because my skin is getting older and ProActiv was drying it out too much. I just switched to Olay Prox Acne and have been using it for two weeks. I already notice that it's controlling my acne and my skin is more balanced (less oily) and feels brighter. Also, SkinID's subscription service was hard to cancel. I would try something else quickly if you don't think SkinID is working for you.

    ReplyDelete
Never miss a post
Name: 
Your email address:*
Please enter all required fields
Correct invalid entries
Related Posts Plugin for WordPress, Blogger...